Privacy Policy

Welcome to Dhol Posh (accessible at www.dholposh.com). At Dhol Posh, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services.

1.Information We Collect

When you interact with our website or place an order, we may collect the following information: 

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party gateways)
  • IP address and browser/device details
  • Pages you visit and your activity on our site

2.How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you regarding your order or inquiries
  • Send promotional emails (if you've opted in)
  • Improve website performance and customer experience
  • Comply with legal obligations

3.Consent

By using our site and providing your personal information, you consent to our Privacy Policy and terms. If we require your information for a secondary reason (e.g., marketing), we’ll ask directly for your explicit consent.

Withdraw Consent: You may withdraw your consent at any time by contacting us at dholposh1@gmail.com

4.Data Protection (GDPR Compliance)

If you are located in the EEA, you have rights under the GDPR, including:

  • Accessing your personal data
  • Requesting correction or deletion
  • Objecting to data processing
  • Requesting data portability
  • Withdrawing consent

To exercise any of these rights, contact us at [dholposh1@gmail.com].

5.Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand site usage. You can manage cookies through your browser settings.

6.Third-Party Services

We may use third-party providers (e.g., payment gateways, marketing tools) who will only use your data to the extent required to perform their services. These providers have their own privacy policies, and we recommend reviewing them for more information.

Examples include:

  • Google Analytics
  • Payment Providers (e.g., Razorpay, Stripe, PayPal)

7.Security

We take reasonable precautions and follow industry best practices to protect your personal data. Sensitive information like payment details is encrypted using SSL and processed securely by third-party gateways.

8.Children’s Privacy

Dhol Posh does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

9.Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Please review this policy periodically.

10.Contact Us

For any questions or concerns regarding this policy or your personal data, please contact: Email: dholposh1@gmail.com